Returns Policy

Every portrait at My Whole Heart Studio is custom 
made to order specifically for you and your pet.

Because of the custom nature of our products we 
are unable to accept returns or exchanges.

HOWEVER your happiness is our absolute priority 
and we stand behind every single portrait we make.

IF YOUR ORDER ARRIVES:
✔ Damaged or broken
✔ Defective in any way
✔ Significantly different from what was ordered

Contact us within 7 days of delivery at 
hello@mywholeheartstudio.com with your order 
number and a photo of the issue.

We will remake and reship your order at 
absolutely no cost to you.

Please reach out BEFORE leaving a review so we 
have the opportunity to make it right.

We will always do right by you. 💖