Returns Policy
Every portrait at My Whole Heart Studio is custom
made to order specifically for you and your pet.
Because of the custom nature of our products we
are unable to accept returns or exchanges.
HOWEVER your happiness is our absolute priority
and we stand behind every single portrait we make.
IF YOUR ORDER ARRIVES:
✔ Damaged or broken
✔ Defective in any way
✔ Significantly different from what was ordered
Contact us within 7 days of delivery at
hello@mywholeheartstudio.com with your order
number and a photo of the issue.
We will remake and reship your order at
absolutely no cost to you.
Please reach out BEFORE leaving a review so we
have the opportunity to make it right.
We will always do right by you. 💖